
Privacy Policy
Privacy Policy for Holistic Nutrition & Wellness
Effective Date: June 9, 2025
1. Introduction
Welcome to Holistic Nutrition & Wellness ("we," "us," "our"). We are committed to protecting the privacy of our clients and website users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, hnawellness.com (the "Site"), and use our services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use our Site.
a. Personal Information You Provide:
We collect personal information that you provide to us when you register for an account, purchase a service, fill out a contact form, or otherwise communicate with us. This information may include:
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Contact Data: Your first and last name, email address, and phone number.
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Account Data: Your chosen username and password.
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Protected Health Information (PHI) and Personally Identifiable Information (PII): To provide our coaching and meal planning services, we may collect sensitive information that you choose to share with us, such as lab results (e.g., bloodwork), health history, and other wellness-related information. This information is used solely for the purpose of creating your customized plans.
b. Financial Data:
When you make a purchase, your payment is processed by our third-party payment processors, PayPal and Square. We do not store or collect your full payment card details. We recommend you review the privacy policies of PayPal and Square to understand how they handle your financial data.
c. Automatically Collected Information:
While navigating our Site, some information may be collected automatically, such as your IP address, browser type, operating system, and information about your use of the Site. This information is collected to help us improve our services and user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To create and manage your account, process your payments, and deliver the health coaching, nutrition coaching, life coaching, and customized meal plans you have requested.
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For Communication: To communicate with you regarding your account, your customized plans, and to respond to your inquiries.
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For Customization: To use the health information you provide to create tailored meal plans, set goals, and provide personalized coaching.
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To Improve Our Site: To understand how our users interact with our Site and to improve its functionality and user experience.
4. Sharing and Disclosure of Your Information
We respect your privacy and do not sell, transfer, or voluntarily give your personal information to third parties, except as described in this Policy:
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Payment Processors: We share transaction data with our payment processors, PayPal and Square, to the extent necessary to process your payments.
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Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of our users or the public.
Your Protected Health Information (PHI) is treated with the highest level of confidentiality and is not shared with any third party without your explicit consent, except as necessary to provide the services you have purchased.
5. Data Security
We are committed to protecting your information. We have implemented technical and administrative security measures to protect the confidentiality, integrity, and availability of your personal data. Our website uses HTTPS (SSL/TLS) to encrypt data transmitted between your browser and our Site. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Rights and Choices
You have rights regarding your personal information.
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Access and Update: You can review and update the information in your online profile at any time. You may also update your information by submitting the relevant forms on our website.
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Opt-Out of Communications: You can opt-out of receiving future communications from us at any time by sending a request to the email address provided below. Please note that you cannot opt-out of essential transactional emails related to your account or purchases.
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Deletion: You may request the deletion of your account and personal data by contacting us. Please note that we may be required to retain certain information for legal or administrative purposes.
7. Children's Privacy
Our services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by sending an email to the address you have provided us. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: